Summary

This page provides a walk-through guide on how to fulfill an order in the Arches system. It outlines the step-by-step process from order confirmation to final packaging, including:

The guide includes detailed instructions accompanied by screenshots, ensuring clarity for users at each stage of the order fulfillment process. It emphasizes the importance of accuracy in labeling and packaging to ensure correct order completion.

Fulfilling an Order

  1. On the Arches admin page, navigate to the “Orders” section. Identify the new order you want to fulfill and select “Confirm” on the right side of the order

    Screenshot 2024-09-03 at 5.42.13 PM.png

    Screenshot 2024-09-03 at 5.44.12 PM.png

  2. An option to print the order summary will pop up, select print if you want a physical copy to help when fulfilling product for the order

    1. *Note - You can reprint this page again by selecting the print icon at the top of the order details page

  3. Once in the order details page, select “Pack” in the top right of the page to start scanning and entering products

    Screenshot 2024-09-03 at 5.47.33 PM.png

  4. A scanning menu will pop up, start scanning the barcodes of the product in no particular order. If necessary, you can manually enter the package ID. Once completed, the menu will close on its own

    Screenshot 2024-09-03 at 5.51.49 PM.png

  5. Once the sync status says “Succeeded”, you will be able to print labels. Select the drop down carrot next to the print button to select either labels, receipts, or both.

    Screenshot 2024-09-03 at 5.55.36 PM.png

  6. Select “Everything” to print both labels and receipts

    Screenshot 2024-09-03 at 6.01.47 PM.png

  7. All labels should then be placed on the correct product. All products should be placed in the same bag along with the receipt for the entire order. The summary label will be printed as well that should be placed on the OUTSIDE of the bag that all the product will be placed in.

Products individually labelled

Products individually labelled

Summary label that should be placed on the outside of the bag

Summary label that should be placed on the outside of the bag

All products packaged in one bag with summary label attached to the outside

All products packaged in one bag with summary label attached to the outside